Terms & Conditions

Welcome to Medusa. By placing an order through our website, you agree to the following Purchase Terms & Conditions. Please read them carefully before making a purchase.

1. General

These Purchase Terms & Conditions govern all orders placed through the Medusa online store. By completing a purchase, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

2. Products

Medusa offers fashion, beauty, and lifestyle products. We strive to ensure that all product descriptions, images, and specifications are accurate. However, slight variations in color or appearance may occur due to screen settings or manufacturing updates.

3. Pricing

  • All prices displayed on the website are in the applicable local currency unless otherwise stated.
  • Prices include applicable taxes where required by law.
  • Medusa reserves the right to change prices at any time without prior notice.
  • The price charged will be the one displayed at the time your order is confirmed.

4. Order Acceptance

  • After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

    Medusa reserves the right to:

    • Refuse or cancel any order.
    • Limit quantities purchased.
    • Cancel orders due to pricing errors, suspected fraud, or product unavailability.

    If payment has already been processed, a full refund will be issued for any canceled order.

5. Payment

  • We accept the payment methods displayed during checkout. By providing payment information, you confirm that you are authorized to use the selected payment method.

    All transactions are processed through secure payment providers.

6. Shipping & Delivery

  • Delivery times are estimates and may vary depending on location and external factors.
  • Shipping fees will be displayed during checkout.
  • Customers are responsible for providing accurate delivery information.
  • Medusa is not responsible for delays caused by couriers, customs, or force majeure events.

7. Product Availability

  • Products displayed on the website are subject to availability. If an item becomes unavailable after purchase, Medusa will notify you and provide an appropriate refund or alternative solution.

8. Customer Responsibilities

  • Customers agree to:

    • Provide accurate and complete information.
    • Keep account credentials secure.
    • Use the website lawfully.
    • Not engage in fraudulent or abusive purchasing activities.

9. Limitation of Liability

  • To the fullest extent permitted by law, Medusa shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the website or the purchase of products.

    Nothing in these terms limits any rights that cannot legally be excluded under applicable consumer protection laws.

10. Warranty

  • Where applicable, products are covered only by the manufacturer’s warranty or guarantees required under applicable law. Normal wear and tear, misuse, or improper handling are not covered.